Tailor-made trips reviews

Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Total reviews: 400

Satisfaction: 4.89



“We have loved our tour and Ranji has made it effortless and very enjoyable. We thank him, and your company for organizing such a fantastic trip fr us. We look forward to coming back!”



“We wanted to write and commend one of your tour guides - Nina, who has spent to days with us in Bangkok, staying along the river. Nina is the most professional guide, with fantastic knowledge, a great sense of humour and fun and a very generous spirit. She was able to arrange the most interesting trips, best seats, tips on what to do and we will tell all our friends how wonderful she is. Please tell her ‘boss’ that she is a gem and should be given lots of tours.”

Carol, United States


“Ask questions about details prior to trip. Our trip went well with minor bumps. This is my first experience with Insight Guides. In hindsight, I wish that I had reviewed all plans in detail and asked more questions in advance of the trip. We missed the correct train from London to York and subsequently missed the taxi to the hotel. I still don't fully understand how it happened. Our itinerary mentioned that taxis were included but learned that they were not for the return to London and the night before departure, although hotel booked by Insight for us. The hotel "near the airport" was very nice but was 30 minute ride to the airport. I will book another tour using Insight using the knowledge gained from this trip. A good time was had by all but with some avoidable stressful moments.”

Elisabeth and Alain Wilbois


“This e-mail is to express how we enjoyed the trip we had with Henry as driver and guide, all over Malaysia. Henry was very committed in his role: he could show us interesting sites and explain to us topics about history of Malaysia. We can say that we appreciated our trip, for a great part, thanks to Henry.”

Matt K


“The tour guide was great. He was very thorough in explaining the Mayan calendar and gave tons of cool details to the various structures. Very educating and fascinating! We stopped at a Mayan market where the proceeds from the sale go to the local schools and Mayan families .Also stopped for a swim in a cool cenote.”



“We had a lovely vacation. Would recommend your local expert and our chauffeur-guide Bernard. Sri Lanka is amazing and we hope to return.”

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